Two interesting conversations recently took place that have
a common crossroads. For me it stems from the idea of color and business. Over
the past thirty years I have had the ability to see things in development as a
finalized, real thing – the end result. A new product, I see it in the
final package sitting on the shelf waiting to be bought. A new service being
used by the end customer. It has always been an internal guide of what is deliverable
and creatable and what might not be.
At the same time I would see and think of these development
efforts in many different ways – having reviewed, used, crafted and built every
type of development tool imaginable in an effort to gain a competitive edge. In
the end I have realized that the skill and in many ways art of developing new
products, services, businesses is not for everyone. Not everyone has the ability
to see the unseen, or feel the pulse of a market or find the pattern in the white
noise of a market.
That is where color
comes in to play.
No Blue to write
about…
On NPR recently, on Radio Lab there was a series of stories
around color. They were all fascinating, but the one on the topic of the color
blue jumped out – “Why Isn’t The Sky Blue”. The fast forward to all this is the
fact that before a certain point in written history there was no use of the
color blue to describe anything, and this all began with a close review in the
early 1800’s of The Iliad and the Odyssey by Homer. Never once was the word
blue used to describe the sky or the water – the color black, or white or even
red where used many times – yellow and green a handful of times. Later on a scholar
reviewed all the ancient text of the world – from the Vikings to the ancient
Chinese; from Beowulf to the original Hebrew Old Testament. In the end the word
blue was never used to describe anything.
So the question is, was the world color blind? Could the
early history of humanity not see blue? Or was it something else?
What was realized is that, the colors of black was always
first to be seen in writing, next white, followed by red, then yellow and next
green – finally with blue. In all languages, all ancient stories anywhere in
the world. What it came to light was that blue is the color that is hardest to
find in nature and even harder to be man made and create. Only the Egyptians
had a word for blue early and they had a source of making the color blue for
painting.
So not until people could produce the color did they need a word
for it. Not until it was in their hands,
made by their own hands was it real. Sounds like the fact of those that develop
new things – looking to create what no words can describe.
What a cool though. It took me back a bit. No word for blue
for a long, long time.
Gray is the color of
development?
Next was a business meeting with the owner of a multiple
billion dollar company, talking about how to look at new business development,
new ideas and start ups. He stated “so much of business is about black and
white thinking, or better yet red or black, and this might be the case of an established
business but the color of a start up is so much gray it is hard for the black
and white people to even see the potential.”
This lead to the thinking that those in new creation, new
start ups, new products see the world differently. They are more comfortable
with grey – neither right nor wrong, just experience and results; speed and
adjustment. This bridged into a visual I have always used when teaching
development. Image one is a straight hall, no doors, no turns and the end of
the hall is in sight. This is how traditional, established business types see
the world – black and white, one answer, one direction.
Next I would show a classical garden maze. This is really
want new development is more like. Only in the doing, exploring, asking,
seeking and feeling our way do those in development find the path forward. How
big is the maze? How complicated? Are their clues to the right path (like some
mazes have a ‘turn to the left and you find the end’)? There are those that
love the excitement of a new maze, a new challenge and others love the straight
shot hall to the meeting room.
It made me think back to that day, in my office at Maritz in
the 1385 Bld, where on a marker board I drew out a bunch of boxes, lines and
words – I used all the colors in the box of markers I had, but the end word
“Industry Changer” was in big blue letters, with stars and circles around it.
The idea of the first pre-paid, stored value card – the grandpa of gift cards
and debit cards was on the board. I could see the end product in the hands of a
user – gaining access to the rewards THEY wanted, the ease, choice and value of
a new way to allow people to buy goods and earn a reward. It was in full color
and real in my mind. All the colors of light, including gray.
When you think of developing a new idea, what color do you
see?
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